Klabin’s Purchasing Department Ombudsman is there for you to use as a means of communicating,
directly and confidentially, any commercial problem which you may encounter involving the company.
After receiving your message, we will check out the origin of the problem and, if it is confirmed, we will
try to correct it as quickly as possible.
You are not obliged to identify yourself, however if you do so, you will get a reply on how the matter is
being handled.