In May of 2005, the Company started Klabin’s Program of Occupational Health and Safety, known as the SSO Program, which in an organized way involves all the plants in Brazil and overseas. 

The SSO Program in its introductory phase comprises three precepts: Visible Commitment, Line Responsibility and Operational Discipline which represent the roots of the Program. Eleven guidelines make up its structure: Leadership and Integrated Organization; Personal and Professional Growth; Emergencies and Contingency; Risk Management; Analysis of Potential Losses; Projects of Assured Quality; Norms Regulations and Procedures; Information and Communication, Mechanical Integrity; Audits and Inspections – which in turn are deployed by means of 75 tools.

As well as focusing on installations and equipment and working with administration, the SSO Program covers behavioral aspects. In this regard, over 800 professionals were prepared and trained to observe the behavior of workers and to act in operational areas, correcting and giving positive emphasis to occupational safety.

To accompany the results, Klabin uses PDCA (Plan–Do–Check–Act) methodology and follows up on the action plans to introduce the tools, quantitive and qualitative analyses and reactive and proactive indicators of the plants.

Partially implemented, the SSO Program has already produced a significant drop in frequency and gravity rates.

The rate of accident frequency with absence from the company (number of accidents with absence divided by 1,000,000 hours worked) fell from 13.6 in 2004 to 2.61 in 2009.

Klabin also runs a Corporate Safety Committee, with the participation of the Executive Directors and industrial and forestry managers and directors from each plant, in order to plan, follow up and integrate these SSO actions throughout the whole Group.